Returns & Exchanges
At The Lad Collective, we want you to be completely satisfied with your premium bedding; if you aren't 100% happy with your purchase, we offer a 30-day return window for all unused items in their original packaging.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Carefully place the items back into their original packaging, ensuring all tags and labels are intact to qualify for a full refund.
- 3.Ship It Back
Print your prepaid shipping label provided by the portal and drop your package off at any authorized shipping location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund or dispatch your exchange within 5-7 business days.